Speedy Deliveries & Being Carrier Agnostic: A Conversation with Sarah Barnes Humphrey and Mellisa Runge

on Jul 10, 2024

I was excited to join the latest video episode of Thoughts and Coffee with Let’s Talk Supply Chain's Sarah Barnes-Humphrey. During our chat, we discussed the challenges around the nearly 24 million packages that USPS ships alone daily.

Watch the the full episode on YouTube

Here are some key takeaways from our conversation

During the show:

  • We uncovered the potential of e-cargo bikes, which are looking like a promising solution for sustainability in logistics!
  • We covered the logistics that power same-day delivery services, like what we provide here at Delivery Solutions, and how orchestration is reshaping customer expectations.
  • And we delved into the hidden world of sand trafficking, a global issue with significant and often overlooked implications for supply chains.

One of the crucial points I emphasized was the evolving landscape of supply chain logistics and the key trends and concerns we've identified at Delivery Solutions, specializing in delivery orchestration. We're seeing the growing importance of seamless customer experiences, particularly in the same-day shipping and online returns arena, which are pivotal in today's competitive retail environment. 

We also explored a fascinating and somewhat unexpected topic: sand trafficking. This illegal trade, surprisingly valued at $24 billion annually, ranks just behind drug trafficking and counterfeiting globally. Discussing how such issues intersect with supply chain logistics and the broader environmental implications was eye-opening.

Additionally, we touched on the concept of being carrier-agnostic in the last mile, precisely how Delivery Solutions powers our customers. This approach allows companies to diversify their carrier networks, mitigate risks, and optimize costs, which is increasingly vital in today's market. 

 

Reflecting on my journey, which led me to lead partnerships here at Delivery Solutions, I shared insights into how technology has transformed logistics, particularly for smaller businesses. By integrating with platforms like Salesforce and Shopify, we're enabling even small retailers to offer competitive shipping solutions. 

Overall, the show was a fantastic experience. It's exciting to see how the Let's Talk Supply Chain podcast has grown under Sarah's leadership. I'm grateful for the opportunity to contribute to the conversation on critical supply chain issues, and I look forward to seeing how the industry continues to evolve. 

Learn more about Delivery Solutions

I invite you to explore Delivery Solutions more on our website or connect with us on LinkedIn. Thanks again to Sarah and the team for the opportunity to share our insights and experiences on the podcast!

 

About the author

Melissa Runge

As the Senior Director of Strategic Partnerships at Delivery Solutions (a UPS Company), I bring over 20 years of experience in revenue operations and customer success to a leading provider of supply chain technology solutions. I have a PMP certification, a real estate license, and a background in finance and economics.

Website:

Topics from this blog: Curbside Delivery Shipping Retail Management Bopa Returns

Omnichannel Strategy Ready

Launch a comprehensive delivery management experience for your enterprise retail brand today.

Big & Bulky

The Omnichannel OS You Need To Get Things Moving

Retailer with Big & Bulky? Look no further. Delivery Solutions is your answer to delivering the best customer delivery experiences under a single platform.