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eCommerce Omnichannel Experience Management (OXM) Platform Blueprint

Omnichannel Experience Management (OXM): Brand Controlled Experiences

What is an OXM platform?

Within the industry, we spend a lot of time and money...

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Two routes taken to deliver a package to the customers showing different costs.

Ship With Success: 7 Ways to Reduce Shipping Costs

Delivery Shipping Efficiency
How marketing influences consumer behavior

How Marketing Influences Consumer Behavior: Strategies and Impact

Efficiency Omnichannel Experience Management Platform ( OXM ) eCommerce
Employees at a retail warehouse

5 Common Logistical Issues and How To Deal With Them

Delivery eCommerce Logistics
How to offer contactless delivery

What is Contactless Delivery? How To Provide No-Contact Deliveries

Delivery Solutions Shipping
Person looking at a spreadsheet with data

Consumer Behavior Analysis: Why it’s Important For Your Delivery Operation

Delivery Efficiency eCommerce
Mastering ETA Delivery Accuracy: Best Practices for Real-Time Delivery Tracking

Mastering ETA Delivery Accuracy: Best Practices for Real-Time Delivery Tracking

Curbside Delivery Efficiency
Post-purchase email blog header

Sending the Perfect Post-Purchase Emails (Tips, Tricks, and Templates)

Solutions Improvement eCommerce
A graphic showing how modern day logistics work

5 Order Management Software to Enhance Logistics Efficiency

Improvement Efficiency Logistics
Operations experience management best practices

Operations Experience Management: Best Practices for Happier Customers

Innovation Efficiency Omnichannel Experience Management Platform ( OXM )
Stock image showing a person monitoring analytics, and sales on their laptop

Why Your Customer's Post-Purchase Behavior Is Crucial For Your Business

Curbside Shipping eCommerce
Stock Image showing a general inventory dashboard

Introduction to E-Commerce Order Management Software

Solutions Innovation Order Management eCommerce
A delivery man sitting at the back of a van

From Hassle to Delight: 4 Ways to Revolutionize Your Returns Experience

Delivery Efficiency eCommerce
Image showing a return process

Turning Returns into Revenue: How to Maximize Growth with On-Demand and Same-Day Returns

Delivery Improvement Shipping Logistics
In-person pickup of online order

How Does Click and Collect Work? (& How to Set It Up Effectively)

Curbside BOPIS Logistics
What is a delivery exception?

What Is A Delivery Exception?

Delivery Improvement Efficiency
Featured out for delivery image

Out For Delivery: What Does It Mean and How Does it Work?

Delivery Improvement Efficiency
Featured image for why Omnichannel Distribution is no longer optional

Why Omnichannel Distribution is No Longer Optional

Solutions Efficiency Omnichannel Experience Management Platform ( OXM )
Hero graphic for How to Track and Improve On-Time Delivery Metrics

How to Track and Improve On-Time Delivery Metrics

Delivery On-Time Omnichannel Experience Management Platform ( OXM )
The on time delivery metric

Boost Your On-Time Delivery Metric: Tactics That Work

Delivery On-Time Improvement
Hero image for middle-mile logistics

How to Optimize Middle-Mile Logistics

Delivery Efficiency Logistics
Featured image for How Delivery Management Can Streamline Your Delivery Operations

How Delivery Management Can Streamline Your Delivery Operations

Delivery Solutions Improvement
Hero graphic for Your Guide to Curbside Pickup in 2023

Your Guide to Curbside Pickup in 2023

Curbside Solutions BOPIS
Last mile fulfillment retail strategy

Top Strategy for Retail Brands: Optimize Last-mile with OXM

Retail Management Efficiency Omnichannel Experience Management Platform ( OXM )
Graphic about personalization

Going the Extra Mile: Why Your Item Delivery Service Needs to Get Personal

Delivery
What is shrinkage in retail?

What is Shrinkage in Retail? Causes, Prevention, and Solutions

Solutions Retail Management Efficiency
Delivery truck on last-mile delivery

Last Mile Carrier: What Is It, and Why Is One Essential?

Delivery Logistics 3PL
Delivery-based business person

7 Successful Delivery Businesses (and How To Start Your Own)

Delivery Solutions
What is threshold delivery?

What Is Threshold Delivery and Why Is It Important?

Delivery Efficiency
Truck towing empty flatbed

Deadhead Miles: What They Cost and How To Reduce Them

Omnichannel Experience Management Platform ( OXM ) 3PL
Challenges inherent in a same-day delivery model

Same-Day Delivery Challenges: The Risks of Using One Provider

Delivery Improvement Shipping Omnichannel Experience Management Platform ( OXM )
How to avoid delays in delivery

Delay in Delivery: 13 Causes and How to Avoid Late Deliveries

Delivery Solutions Shipping
Shipping freight in multiple modes

Multimodal Distribution: What Is It and Why Do You Need It?

Delivery Shipping
Business people discussing logistics issues

Top 5 Logistics Issues and How to Solve Them

Solutions Logistics 3PL
Retail operations in a warehouse

What Are Retail Operations? Top Challenges and Solutions

Solutions Retail Management 3PL
Ecommerce logistics delivery solutions

From Warehousing To Delivery: The Complete Guide to E-Commerce Logistics

Delivery Logistics 3PL
Scaling business by outsourcing logistics

7 Outsourcing Logistics Trends That Create Brand Resilience

Logistics 3PL
Delivery van being tracked

Last Mile Delivery Tracking: The Benefits for Customers and Businesses

Delivery
OXM global supply chain

SHOPTALK and the State of E-Commerce Fulfillment Experiences

Omnichannel Experience Management Platform ( OXM ) eCommerce
Delivery van leaving a warehouse

Ecommerce Fulfillment: Delivery, Returns, and Fulfillment Models

Delivery eCommerce 3PL
3rd party logistics partners

How 3rd Party Logistics Partners Help Ecommerce Businesses Grow

Shipping Logistics 3PL
What is curbside delivery?

Curbside Delivery: What It Is and How To Leverage It for Your Business

Curbside Delivery Logistics
eCommerce Omnichannel Experience Management (OXM) Platform Blueprint

Omnichannel Experience Management (OXM): Brand Controlled Experiences

Omnichannel Experience Management Platform ( OXM )
What is the final mile carrier process?

How to Leverage Final Mile Carrier Tracking to Optimize Last Mile Delivery

Delivery
Understanding the final-mile delivery process

The Future of Final Mile Delivery: 9 Ways To Boost Convenience

Delivery On-Time Improvement
Transportation Management System showing package delivery status

How to Select and Evaluate Your Transportation Management System

Delivery Improvement Efficiency
The role of retail management

What Is the Role of Retail Management in 2023 and Beyond?

Retail Management
The benefits of Buying Online & Picking Up in Store

Why Businesses Are Encouraging Consumers to Buy Online and Pick Up in Store

Delivery BOPIS
How to improve curbside pickup

10 Ways to Reduce Curbside Pickup Post-Purchase Friction

Curbside Improvement
Customer receiving a delayed shipment

Shipping Delays: Why They Happen And How to Manage Them

Improvement Shipping
Order management success

Order Management: The Key to Success for Retailers in 2023

Delivery Solutions Order Management
Last mile logistics

Last Mile Logistics: Shipping Challenges and Solutions

Delivery Improvement Efficiency
Customer receiving a package on time

How to Improve the On-Time Delivery KPI (6 Tips)

Delivery On-Time Improvement
Delivery route with different vehicles

How to Solve the Last Mile Delivery Problem: Pain Points and Solutions

Delivery Solutions Innovation
Curbside Pickup

Curbside Pickup: A Way to Make Grocery Shopping Easier and Fresher

Curbside

How to Manage Peak Delivery Season For the Holidays

Peak Season Holiday Shipping
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