UPS purchased Delivery Solutions, a Texas-based SaaS technology company offering retailers out-of-the-box solutions with access to:
- Same-day delivery
- Ship from store and distribution centers
- Curbside and in-store pickup
- Post-purchase customer experience
- Returns
- Private Fleet
Delivery Solutions’ leading technology helps merchants offer their customers more flexibility and an engaging online purchasing experience as they increasingly seek an experience-driven omnichannel strategy.
Why it matters: Once a company plugs into the Delivery Solutions technology platform, they can easily connect to a global ecosystem of delivery companies in the same-day space—allowing retailers and platforms to meet the specific delivery needs of their customers, while maintaining complete control of their eCommerce brand experience.
What’s next: Delivery Solutions will continue to operate with its current leadership as an agnostic, multi-carrier platform. It will be run independently and under the same name. Combined with UPS’s capabilities, it will create new solutions to speed up growth for our customers by improving end-to-end online shopping experiences.
This purchase supports our customer-first strategy while positioning UPS as a digital leader. We’re focused on helping our customers navigate the digital commerce ecosystem quickly and effectively. See how it all works.
Additional coverage
Ryan Caldarone
Ryan Caldarone is a B2B brand and content leader specializing in narrative-driven go-to-market strategy. He translates complex logistics software portfolios to the direct customer needs and business priorities growing e-commerce brands require. He specializes in scalable content systems spanning brand strategy, product storytelling, thought leadership, and stories that buyers understand and remember.
Topics from this blog: Press